Returns & Exchanges

At Vape Shop Birmingham, we want you to be completely satisfied with your fashion purchases. If your items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

1

Submit a Request

Log into your account and navigate to the order history section to select the items you wish to return and receive a unique RMA number.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the fashion pieces are unworn and in their original condition.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within the Birmingham area or nationwide.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing